Undertaker's little storefront was bursting at the seams. A string of murders had London stirred up like a dropped hornet's nest and Will Spears, Ronald Knox and Grell Sutcliff had come to ask Undertaker about it because of some irregularities with the death lists related to them. Soon after, and only by coincidence, Inspector Fred Abberline, accompanied by two other officers whose beats included the sites of three of the murders, entered the shop, followed shortly after that by the young earl of Phantomhive followed by his butler following him the customary 5 paces behind. In no time they were all wedged into the little storefront, all trying to make themselves heard, all petitioning the ex-death god for some help with the case and all of them trying to talk at once while shouting the others down.
Soon Lau, Ran Mao and a couple of Lao's 'girls' were also in there too, adding to the confusion and congestion. But that was only because they'd all been on their way back from the shops (where they'd bought some candles, matches, paraffin and a sack of Lau's favourite sweeties) when they saw the crowd through the Undertaker's shop window and decided to be nosy.
Since the former death god insisted he really didn't know anything helpful but they all seemed unwilling to leave, he giggled and shouted: "You lot don't need me, you need a fortune teller!" And with that he grabbed a crystal ball from under the counter, slung his grey sash over his head like a hood and then proceeded to sit down with his back to them all while pretending to read the future in the cloudy sphere.
In addition to the chaos created by the number of people in the shop, Grell was making things infinitely worse by fawning over and pawing certain people. First was his superior William Spears—in fact keeping Grell off his boss's back was part of why Knox had been brought along. Soon, though Grell left him when the moderately attractive inspector Fred Abberline stepped in the door with his two fellow officers.
The police inspector barely had time to react to being caught, cooed at, groped and then kissed by the peculiar red reaper when the Phantomhive boy and his butler showed up. Grell promptly squealed like a teapot on the boil, deafening everyone, then did a strange little dance and threw himself across the two policemen in order to reach the earl's handsome butler who-unfortunately for him-was unable to escape Grell's assault as he usually did due to the crush of people standing around and behind him. Even worse, the little earl, already annoyed beyond endurance at having to join this ridiculous rabble, ordered Sebastian to simply "put up with it until we're done in here."
The demon's eyes sparked fire, but he smiled a terrifying smile full of sharp, gritted teeth and neither said nor did any of the violent, messy things he was thinking of.
"I'm holding you responsible for this fiasco, Knox," Spears muttered to the younger reaper who was still standing by his side despite the fact someone had just planted an elbow into one of his kidneys.
"ME?! What'd I do?!"
"Nothing, Knox; and that is the point."
"...oh."
Suddenly Undertaker leaped to his feet, then to the top of the counter and, holding the glowing ball of crystal at arm's length, he intoned in a loud, creepy voice any malignant ghost would've been proud to call his own:
"GREEEELL SUTCLIIIIIFF… "
Sutcliff, hanging from the neck of the still perfectly dressed butler, spared one hand to wave and cry, "Yoo hoo, over here, darling!"
"YOU WILL SUFFER A VIOLENT DEATH BEFORE THIS DAY CONCLUDES!"
Grell was barely able to blanch and cry 'whaaa?' before seven other voices, speaking in perfect-pissed-off unison, inquired darkly:
"WILL I BE ACQUITTED?"
Whereon the Undertaker, once he'd stopped howling and rolling on the floor, announced all information would hereby be free of charge to everyone present for the rest of the month.