Authors Notes: Hey guys :) To older readers, i've re-written a lot of the earlier chapters cause i wasn't happy at all with them. Too new readers - WELCOME :) hope you enjoy my story and love to you all x

Anna glanced at her phone from the book she was reading as it began to vibrate with a call. The number was private, but she picked it up to answer anyway.

"Hello, this is Anna speaking." She answered curiously.

"Anna, hi. My name is Kristoff and I'm calling from Ice Queen Ice Creamery." The voice was gruff but friendly enough. Anna felt her heart rate quicken. Only yesterday she had sent in an application for a new job position that opened up in the store.

"Oh yes. I hope you're well?" She laced her voice with flattery. I'm so going to get this job. She thought, a smile breaking her face.

"Yeah I am, thanks. Listen I was just calling to see if you'd be interested in an interview then possible a trial tonight?" Kristoff asked and Anna did a short silent victory dance.

"I would love to! Thank-you for the opportunity." She said, screaming internally. Nailed it. She thought. "When would you like me to come in?" Kristoff let out a small friendly laugh.

"How about five? Wear black dress pants, and closed in shoes. We'll give you a shirt and hat when you get here. Thanks for your application." He explained, then hung up. Anna squealed in happiness and ran into her house mates room.

"PUNZIE GUESS WHAT!?" She yelled, jumping onto the lump that was hiding under the blankets. The lump let out an audible moan and Anna saw a single blood-shot green eye peeking at her.

"Anna, please. I have the worst hangover in the world and you are SO LOUD." The lump mumbled, raising her voice in exasperation. Anna just giggled and started poking the girl.

"Punzie, I have a job interview and possible trial tonight! How awesome is that!" She explained and her friend sat up grunting, but with a smile.

"Oh congrats feisty pants!" Anna scowled at the nickname but soon giggled at the girl. Her room mate, Rapunzel, was sitting up in bed, her short brunette hair poking out everywhere. Her green eyes were bloodshot and her shirt was slung off one shoulder. "Where is it for? Cause you applied for like 50 jobs." The girl inquired. Anna's grin grew bigger.

"Ice Queen Ice Creamery. It's just around the corner. I'll be working at an ice cream shop Punzie!" The girl's excitement was present in her voice, but Rapunzel's brow furrowed.

"Oh isn't that a really well known franchise that's run by some kind of aristocrat or rich person or something? I hear she's a stone cold bitch." The brunette stated matter-of-factly but quickly shut up at the expression on Anna's face.

"I really hope she isn't a bitch." Anna's voice was slightly sadder then before, her teal eyes worried. Rapunzel Laughed.

"It'll be fine! You'll easily charm the pants off of her. You always do." She said, poking the other girl in the stomach. "Just keep that feisty temper of yours in check and you'll do fine!" Anna giggled from the tickling and jumped off the bed.

"Yeah I guess so. I really need to keep this job hey." Punzie nodded.

"Well considering you were fired from your last job by punching the creepy boss in the face, I think its a fair bet that you need to keep your temper in check. You'll do fine!" The brunette said, noticing the anxious look on her room mates face. Anna smiled slightly and spun around.

"Lets go shopping, I need some new pants!" She shouted over her shoulder and stormed out the room, closing the door behind her. She leant against and took a deep breath; her nerves making her stomach churn. You'll be fine. You've dealt with bitches all your life. She thought, clenching her fists and nodded, striding back into her room.

Kristoff's boss sighed, frustrated at the figures spread out in front of her. Her perfectly shaped eyebrows shifted into a frown as her eyes skimmed over the numbers. Kristoff leant over and replaced the phone back in its cradle and noticed the stressed expression on her face.

"Everything okay Elsa?" He asked casually, leaning against the desk. Elsa sighed and leant back, pushing her glasses up to rub the bridge of her nose. No it's not okay. She thought to herself, but brandished a fake smirk to Kristoff.

"Everything is fine. How did you go with the new girl?" She replied, her voice cold. She sat forward and inspected Kristoff with her ice blue eyes. He shifted uncomfortably under the womans gaze, then shrugged nonchalantly, looking everywhere but at his imposing boss.

"It went fine. She'll be here around five. She definitely seemed bubbly enough, and her resume was impressive." He replied gruffly. Elsa nodded, finally breaking her scrutinizing gaze and swung back to her paperwork. Kristoff shot a glance at the woman and sighed. "It'll be fine Elsa. I'll train her, you don't have to have anything to do with the girl." He muttered gruffly then excused himself to serve. Elsa sighed once more, looking out the small window near her desk and turned back to the figures. And here we go ago. Another painful couple of months until the poor girl has had enough and quits. She thought, chewing her lip.

Anna entered the shop nervously, looking around. It was relatively new, and everything was sparkly clean and modern. The walls were light ice blue with snow patterns up the walls and music played from the TV mounted on the wall. There were 3 cabinets of ice cream, and plenty of seating room. Windows made up the front wall, allowing customers to see out into the park across the street. The whole place had a coolness about it, and Anna smiled. Walking up the counter she cleared her throat loudly as there was no one in sight.

"Uh, excuse me? I'm here for a trial?" Her voice cracked slightly in nervousness.

"Come through the door and out the back." A crisp, female voice responded from behind a door just behind the counter. Anna swallowed and steeled her nerves. She stepped through into the back area and let her eyes take it in. Everything was spotless white and blue, with huge industrial sinks and multiple freezers.

"Hello." Anna jumped at the cold voice, and turned towards it. There was a large desk with a laptop and piles of books and paperwork, a woman sitting in front of it with her back to Anna.

"Um hi, I- uh, wow." Anna cut off mid-sentence as the woman spun around in her chair, resting her chin on her hand and crossing one leg over the other. Annas eyes drank in the sight of the intimidating woman. A high cut black skirt showed a broad expanse of toned but pale thigh, an ice blue dress blouse was buttoned up precariously over the womans impressive chest. Anna could see the edge of tattoos on either side of the womans collarbones, but couldn't read what they said. Her eyes continued up. Her bosses hair was platinum blonde loosely braided over her shoulder, her bangs brushed back. Ice cold blue eyes studied Anna from behind stylish blue rimmed glasses, and a small smirk was present on the otherwise stoic face. She cleared her throat, and Anna jumped turning bright red. How long was I staring, oh my god. She thought to herself, glancing away from the woman, embarrassed.

"Hi..." She murmured again, all her confidence gone. This lady was more intimidating then she had expected. Elsa looked at the girl in front of her with minor disinterest.

"What's your name?" She asked briskly - the girl had already wasted enough of her time with her incessant staring, although Elsa was used to that.

"Um, its Anna, Ma'am." The girl stuttered, her voice giving away how nervous she was. Elsa smiled slightly.

"Hello Anna. I'm the owner of the shop. I believe that Kristoff called you in for an interview?" The blonde said, turning back to her desk. Anna fidgeted slightly.

"Ah yes ma'am." She responded, her voice shaking slightly.

"Well he's actually just stepped out for the moment, so i will do your interview." Elsa explained, and spun her chair back around to look at the girl. She was wearing tight fitting black pants and complimented her toned legs. Her plain black short clung to her body well, her auburn hair in two braids that fell either side of the freckled and currently red face. Presentable enough. "Tell me, why do you want to work here?" She asked, narrowing her gaze at Anna slightly. The latter took a deep breath and smiled at her boss.

"I think I would be a great benefit to the business and am interested in learning more about the industry." She said confidently, as she had prepared for the interview questions during the day. Elsa pointed to a lint ball stuck on Anna's shirt.

"You need to be better presented when you are here." She said, nonchalantly. "And that's a lie. You aren't interested in the industry at all." Anna's mouth gaped open at the blatant comment trying to find a comeback. "I understand that you are in need of a job, as everyone is these day. So it's fine. just try not to lie too much, it'll get you in trouble." Elsa Continued spinning back around to face her desk. "I think though, you would be a benefit for the business so congratulations. Kristoff, get her a uniform and start her doing work."

"Don't mind her." Anna jumped as a hand touched her shoulder gently. She turned around and found herself looking at a tall, also blonde man. He had soft eyes and a gentle smile, his hair slightly unruly. Anna was so wrapped up in the conversation that she hadn't heard him come in. He let go of Anna's shoulder and mock saluted Elsa's back. "Sure thing boss!" He said winking down at Anna, earning a shy smile. "I'm Kristoff, I spoke to you earlier on the phone. Come with me, I'll get you started." Anna nodded and glanced once more at the lady, realizing suddenly that she didn't even know her name, nor did she get to thank her for giving her the opportunity. With a sigh, she turned and followed Kristoff, listening intently as he began babbling about her duties. Elsa watched the pair walk out the front on the security camera screens that were just above her desk. She ran a manicured finger along her lip as she watched the red-headed girl pull on the dorky hat and grin at Kristoff.

"Well she's certainly grabbed my attention." The blonde murmured to herself, looking back down at her paperwork.

Elsa took her glasses off, rubbing the pressure away from her temples, her fingers cool.

"Why cant things ever go my way." She murmured to the emptiness. With a grunt, she stood up, stretching her back after sitting for hours. With a quick glance to the camera screens above her desk she went out to the counter in the front of the shop and lent against the bench silently, watching Kristoff attempt to teach the new girl.

"Okay, I think I've got it. Can I serve the next customer?" Anna asked Kristoff with a confident expression. Her teal eyes looking excitedly at him. Elsa watched them silently, scrutinizing Anna's mixing abilities. The red-head donned a small frown and struggled slightly with the paddles, her grip awkward. Kristoff watched her, a sheepish grin on his face.

Oh god, she's hopeless. She's been here for 3 hours and is still struggling? Elsa thought to herself with a sigh.

"Kristoff." She said out loud, tapping her manicured fingers against the sink. Both of them jumped in surprise. Elsa strode over towards Anna who shrunk back slightly. "I want you to teach Anna the PROPER grip of the paddles and have her able to serve by the time I get back. I just need to duck out and check on a few things." Elsa said, shooting a look at Anna, who blushed. "And Anna, please stop being so nervous, you'll find the work easier if you stop worrying." She added, softening her icy tone slightly, and picked up two spare paddles. "If you hold them like this, it won't hurt your wrists, see?" Elsa indicated towards Anna who was watching her with a red blush. The red-head nodded slowly and reached out to grab the paddled from Elsa, her eyebrow rising slightly when her boss recoiled back and laid the paddles back on the counter. "Uh, anyway Kristoff. Take over." Elsa muttered quickly her face flushing slightly, and pulled her hands up to her chest. What the hell are you doing. Leave the damn girl to Kristoff. That was too close. Her thoughts frantically swirled in her head as she excused herself, walking briskly to the door.

"Excuse me!" Anna burst out suddenly, and her boss turned her head slightly to glare at Anna. "Thank-you, and um, can I please know your name?" She asked tentatively. Elsa smirked and ran a hand through her blonde hair before pushing the door open.

"It's Elsa." She said over her shoulder without a second glance. Anna turned back to Kristoff her eyes downcast.

"She doesn't like me does she." Anna said, her voice quiet. Kristoff grinned and patted her on the shoulder.

"Elsa's a bitch kiddo. Don't take what she says or does personally hey? She just has a lot to deal with. Its best if you just give her a wide berth and you'll have no trouble." He said softly raising his eyebrows at Anna. She smiled and nodded, turning to the door as a customer walked in.

"Hello, how are you?" She said with a smile, remembering what Kristoff had told her about talking to the customers.

Elsa ran her nail down her arm subconsciously, while listening to Kristoff blab about the party he had had last night. She had been invited but didn't go, not really caring about it all, but she had initiated the conversation by asking how it was. God, I just want to go home. She thought frustratedly to herself. Her eyes glanced over at Anna who was bent over the sinks finishing the washing up of the night, a smile on her face as she listened to Kristoff's story. Elsa glanced away and groaned inwardly.

"Are you nearly finished Anna?" Elsa interrupted Kristoff who turned to look at Anna with a smile. Anna blushed slightly, looking up and catching her bosses gaze. Despite having worked there for nearly a week already, the red-head was still intimidated by her cold boss. If only she was as friendly as Kristoff, I'd love the job. She thought frustrated to herself. She enjoyed working with the man, his sweet smile and funny stories.

"Yep, nearly done. Just like 2 tins left." Anna grunted, putting said tins into the sink, turning away from the scrutinizing gaze of her boss.

"Kristoff, can you please go and do a spot check and take the rubbish out." Elsa commanded, receiving a salute. She shook her head and turned back to her paperwork, trying to ignore the awkward air in the room. Her phone vibrated suddenly making both Anna and Elsa jump in surprise, breaking the silence.

"What now." Elsa said angrily earning a curious glance from Anna. "Hello? Its late. I told you not to call after 9." She said into the phone pacing back and forth. Anna watched her, slightly distracted. The woman was quite a bit taller then the younger girl, and not as old as Anna had originally thought her to be, considering that she owned and enitire franchise, but Kristoff had told her that Elsa was only 23 - three years older then Anna. Her bosses tone was cold as her voice rose on the phone and Anna frowned when she noticed that the angrier Elsa got, she began to develop a thick European accent. Is she from Germany? Anna thought to herself, and went back to washing up the tins, reaching up to put the tins on the high drying rack.

"That is NO excuse! Dummkopf. I will talk to you tomorrow." Elsa yelled, slamming her phone onto the desk. "Debilen Idioten." She groaned to herself, rubbing her temples.

"Wow she's pissed." Kristoff whispered into Anna's ear from behind, startling her and with a gasp dropped the heavy metal tin she was holding up to put away. There was a loud bang then crash as it hit Annas head then the floor, earning a grimace from Kristoff and a furious glare from Elsa.

"Shit I'm so sorry!" Anna gasped, holding her spinning head where the tin hit her Oh god, oh god you stupid klutz! Her thoughts screamed at her. "Kristoff scared me- and I, I'm sorry!" She stuttered bending down to pick up the tin and smashed heads against Kristoff who was also bending down to pick the tin up. She fell backwards with a humpf and landed ass first on the floor.

"Oww..." she groaned rubbing her forehead with her eyes shut, waiting for the black dots in her vision to disappear. She could hear Kristoff laughing at her, and grinned.

"Anna." Anna's smiled dropped from her face instantly at the sound of her bosses harsh snap. She opened her eyes to see Elsa striding towards her with a stern expression on her face. "Are you okay?" Anna flinched flinched slightly as Elsa reached out and laid the tips of her fingers on Anna's bump, a note of concern in her voice. What the hell, her fingers are freezing! Anna thought, recoiling away from the manicured fingers that were on her head. Elsa blushed slightly as Anna flinched away from the action and straightened back up, wrapping her hands around her stomach, her hands shaking.

"Kristoff, see to it Anna is okay." She snapped, ignoring Anna's curious eyes staring up at her. "I'm going home. Lock up." She spat, and glaring first at Anna, then at Kristoff and stormed off. Anna watched her storm away, her mouth open in shock, her eyes following the sway of the womans hips. Kristoff cleared his throat, breaking the girls concentration. She mentally shook herself.

"What just happened?" Anna asked slightly dumbfounded. She could still feel the fingers against her head. The fingers that were so cold, like ice. Her head pounded and she looked apologetically at Kristoff who was looking at her with a curious expression on his face. "I'm sorry. I kinda klutzed that up didn't I." She said ducking her head slightly. He waved the apology off.

"Its fine. Although that wasn't the reaction i was expecting Elsa to have." He said, his voice hushed slightly. Anna glanced at him in confusion.

"What do you mean?" She asked. He smiled grimly and shrugged.

"Let's go home. We all done here?" He changed the subject quickly and winked, shutting off the lights. Anna nodded and grabbed her bag, glad to get out of the freezing shop.

Elsa sat in her Ferrari, one hand clenched around the steering wheel, the other tracing the words tattooed on her collarbone.

"Conceal, don't feel." She muttered over and over trying to calm her racing heart. You idiot. What the hell were you thinking! She started the engine and revved it a couple of times, clenching her jaw. She didn't know what had come over her. Reaching out to Anna, and especially touching her with bare skin. Elsa had seen the glimmer of fear in the eyes of the girl and the shock of her ice cold touch. Elsa bit her lip and turned up her music, the bass vibrating through her body. With a sigh, she released the clutch and sped out of the parking lot, just as Anna and Kristoff walked out of the shop.

Anna shivered, a freezing wind blowing past her as Elsa's blue Ferrari screeched by, she watched it until the tail-lights were out of sight.

"Brr, that was a really cold breeze." Anna chattered through her teeth, but warmed up fast. Random cold shiver? She thought, and glanced at Kristoff who was watching her with a curious expression. She blushed slightly and fiddled with her car keys.

"Wanna come out this weekend for my birthday? There's a couple of us going to the clubs for a few drinks." Kristoff said suddenly, his eyes lit up with excitement. Anna glanced at him and blushed slightly.

"Oh, um sure I guess yeah." She said with a big smile. "I haven't gone out in ages, most of my friends don't like clubbing, it should be fun!" She rambled and Kristoff laughed patting her on the head.

"Sounds good, I'll give you more details at work tomorrow. Night!" He said and waved over his shoulder as he walked to his car. Anna smiled at him then got into her own car, touching the bump on her forehead, frowning. It was still cold from Elsa's touch, and tingled. Anna took a deep breath and turned her car on. She had to make sure she didn't let Elsa get to her. Kristoff had told her not to take anything personal. Apparently Elsa was the owner of the entire "Ice Queen Ice Cream" franchise, including all stores around the city and state. She was known as the Ice Queen by her employees and the other companies she dealt with often referred to that as well. She had opened the chain when she was only 18, after inheriting her parents money after their death and the stores had become increasingly popular. Kristoff had told Anna that Elsa barely has any help managing the shops, despite the fact that she was only just 23 years old.

Anna sighed. The amount of stress she must be under. I cant even imagine. Anna thought to herself, running her fingers back and forth over the lump on her head. She started her car after yawning and started the short drive home.