Chara hated humanity.
It wasn't like her family had showed her the good side of anything. Her mother and father hated her for no reason at all and hit her when she misbehaved. For the longest time, Chara had assumed that all parents were like this. She assumed that all children got slapped or punched when they disobeyed their parents, that all children lead lives that lacked happiness or compassion.
And for the longest time, Chara had tried so, so hard to impress her parents. She tried studying harder for school. She tried dabbling in different activities she had no interest in doing—writing, drawing, sports. Chara didn't enjoy any of these activities and would never do them in her free time, but occasionally she did one of them because she felt like it. She thought that if the activities themselves didn't impress her parents, at least stepping out of her comfort zone might.
She was even wrong about that.
When Chara tried these activities, her parents just asked her why she was spending time on things that didn't matter and hit her.
So this was the kind of world she lived in. The kind of world where other children ran free with parents who cherished everything they did, but a select few—one of them being Chara herself—were left captives to their hateful parents who despised everything they did. What kind of wretched world would allow that?
Chara knew that if she stuck around, someday something would have to happen. Maybe her parents would stop bugging her once she got a bit older. After all, Chara would eventually get to the age where she didn't even need her parents anymore. And maybe, just maybe, Child Protective Services would notice her and take her away.
But she had no intention of sticking around.
Chara needed to get out as soon as possible. She hated this world and everything about it. For quite some time Chara was considering suicide—wasn't the only escape from this world death?—but then she began hearing about Mt. Ebott.
There had been a war between monsters and humans long ago. The humans had decided that this world belonged to them and only them, so they began the war. The monsters were not strong enough to defeat them, and the humans used seven of their greatest magicians to seal the monsters underground.
Humans could step in and out of the Barrier as much as they wanted. They never did, though, because they assumed that the monsters would be terribly vengeful and attack them if they did. If the monsters wanted to get through the Barrier, though, they would need seven human souls, and then they would have to have a monster envelop those souls. The Barrier was on Mt. Ebott.
The humans considered this one of their greatest victories. But Chara didn't see a victory; she saw an opportunity.
Chara didn't think the humans should have been the winning side during the war. The war only proved that humans were disgusting, selfish creatures who couldn't share the world with any others. She finally realized that there might be others out there like her—others who hated humanity and who were kind and selfless.
That was why Chara fell through the Barrier into the Underground that fateful day.